Tell us your plan
Share the member's health plan, ZIP code and the type of daily assistance being requested.
Insurance & Medicaid Support
Coverage information for Houston families seeking home care
Primetime Home Health Services works with multiple Texas Medicaid and managed-care plans for eligible personal assistance services. Our team can help you confirm current plan participation, authorization requirements and the next step for starting care.
Multiple Medicaid Plans
Houston-Based Support
Authorization Guidance
25+ Years Serving Houston
Accepted Plans
Health plans we work with
The plans below represent the Medicaid and managed-care organizations Primetime commonly works with. Network participation and service authorization can change, so contact our office to verify your specific plan before relying on this list.
Important: Eligibility, covered services, authorized hours and network participation are determined by the member's Medicaid program or health plan. Primetime can help explain our agency process after authorization requirements are confirmed.
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How we verify your coverage
You do not need to understand every Medicaid rule before calling us. Start with the information you already have.
Confirm eligibility and authorization
We review the information needed for agency onboarding and help clarify the authorization process.
Coordinate care
Once required eligibility and authorization are in place, our team can coordinate the next steps for services.
Need Help?
Not sure which plan you have?
If you have a Medicaid card or managed-care plan card, call us with the plan name and member information. We can tell you what Primetime needs to determine the next step.
- Plan participation check
- Service-area confirmation
- Authorization guidance
- Agency onboarding information
Related Information
Explore care options near you
Once coverage is confirmed, review the personal assistance services and Greater Houston communities Primetime serves.
Have your insurance card ready? We can help with the next step.
Call our Houston office or send us your information through the contact page and our team will help you understand what is needed to move forward.